Click In Loop Recall - Ozone Kites

All Click-In Loop users are required to read fully and take action if necessary.

If you have purchased a V4 Control System, a Click-In Loop upgrade kit or spare Harness Loop part before 20th October 2020 you do not need to take action.

If you have purchased a V4 Control System on or after 20th October 2020 please follow the instructions below to locate and check your Control System serial number. The online checker will inform you if the serial number is subject to this recall or not.

If you have purchased a Click-In Loop upgrade kit or spare Harness Loop part on or after 20th October 2020 please contact your shop/dealer who will assist.

If you have any further questions or have issues locating your serial number please contact us at [email protected]

We apologise for any inconvenience. We are dedicated to quality, safety and would like to ensure that all our products are working as designed.

Thanks
Team Ozone

Further information about this recall:

We found a very small number of stainless steel parts from a recent production batch may have a manufacturing issue that can cause corrosion and eventually part failure.

The stainless steel part is located in the Harness Loop assembly.

In the event of the part failing, the kites’ flag out system will engage.

Reported cases of failure so far are less than 0.1% of a production batch, however as safety is our main concern we have decided to replace potentially affected Harness Loops.

We created a document with all the affected serial numbers that you can download
Click In Loop – Safety recall PDF

1. Locate your Control System serial number

Contact Water, Foil Contact Water, Compact, Wakestyle and Contact Snow control systems: written on a tag sewn to the inside of the Clamcleat neoprene cover.

Race and Foil Race control systems: written on a tag sewn on the left side (red) upper leader line. Pull the leader line out from the bar end to find the serial tag.

2. Check your Control System serial number

Replacing the Click-In Loop Harness Loop

While holding the release handle up, use the 2mm Hex key to unwind the Hex screw that is securing the Harness Loop in place.
Unwind until the Harness Loop can be removed. It is not necessary to unwind the screw completely.
Remove the Finger from the old Harness Loop and fit onto the replacement Harness Loop.
Fit the replacement Harness Loop and original Finger into the Click-In Loop body.
Wind the Hex screw back in. It should be fitting flush with the plastic surface on each side. It should not interfere with the release handle.

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