After receiving a small number of customer issues regarding the Re-Ride Release System on the Access V6, Frenzy V10 and Summit V3 we have found that in certain extreme conditions the Re-Ride System has the potential to damage the kite when activated. We have a very simple upgrade to resolve this potential issue which you will need to add to your kite, this only takes about 5mins.
Please get in touch with the shop you bought the kite from immediately. They will have the spare parts for you or will receive them shortly.
You should not be using your Re-Ride System without the upgrade in the meantime.
We are very sorry that this is happening and we hope that you will continue to enjoy your kite after you have made the upgrade.